Musselburgh Medical Centre Ltd
59A Musselburgh Rise
Dunedin
Phone: 03 455 4085
Fax: 03 455 4840
Dunedin
Phone: 03 455 4085
Fax: 03 455 4840
Welcome
Musselburgh Medical Centre Ltd is proud of our place at the forefront of general practice in Dunedin, with quality care and a high standard of service.
*Musselburgh Medical Centre is currently NOT accepting new enrolments.
Over the years, the financial model and funding from the government has not kept up with the cost of running a general practice.
We have made the hard decision to raise our appointment fees as of 25th September 2024 - please see the fees section of this website.
Message from Dr Anna Gilmour
I will be leaving general practice at the end of March after 20 years at Musselburgh medical Centre. I plan to do more of my allergy and special interest work and will not be working as a GP elsewhere. Emma Hyslop will be taking over the care of patients currently registered under myself and no action is required on your part to remain enrolled in the practice. Emma is a nurse practitioner with vast experience working in general practice and has been part our team for the past year. The other practitioners in the practice will not be taking on registrations of patients for capacity reasons.
It has been a great pleasure and privilege to have been involved in your healthcare and to have been a part of this fantastic practice and I wish everyone the best. -Dr Anna Gilmour
Over the years, the financial model and funding from the government has not kept up with the cost of running a general practice.
We have made the hard decision to raise our appointment fees as of 25th September 2024 - please see the fees section of this website.
Message from Dr Anna Gilmour
I will be leaving general practice at the end of March after 20 years at Musselburgh medical Centre. I plan to do more of my allergy and special interest work and will not be working as a GP elsewhere. Emma Hyslop will be taking over the care of patients currently registered under myself and no action is required on your part to remain enrolled in the practice. Emma is a nurse practitioner with vast experience working in general practice and has been part our team for the past year. The other practitioners in the practice will not be taking on registrations of patients for capacity reasons.
It has been a great pleasure and privilege to have been involved in your healthcare and to have been a part of this fantastic practice and I wish everyone the best. -Dr Anna Gilmour
OUR PHILOSOPHY:
1. To maintain a friendly, caring, professional relationship with all our patients.
2. To provide a high standard of personalised healthcare for our patients.
Appointments can be made by calling Reception on 4554085 or in our patient portal ManageMyHealth - Prescription requests can be made via the portal.
You will be asked the below health questions by our Receptionists when making an appointment. This will determine whether we ask you to remain in your vehicle until your Doctor is ready to see you.
1. Do you have any of the following symptoms?
We anticipate that our Doctors will be busy, so if you deem your healthcare needs to be urgent on the day, your Doctor may phone to triage your symptoms before an appointment is made.
You are required to wear a mask.
We will continue to offer phone consultations where appropriate. There will be a charge for telephone and email contact that you have initiated. The charge will be based on time taken and will be no different to an in practice consultation, or part there of, if it requires less than 15 minutes.
Within the practice we will be adhering to physical distancing recommendations and strict hygiene guidelines.
*
“Measles is highly infectious. If you think you have symptoms of measles – it is vital that you do not visit your GP office, emergency department or after hours clinic. Instead, please phone your GP practice or Healthline for advice,” says Dr Susan Jack, Southern DHB Medical Officer of Health.
“People are infectious from five days before the onset of the rash to five days after the rash starts and should stay in isolation during this time. This means staying home from school or work and having no contact with unimmunised people.
“If your vaccinations are up-to-date, you will be protected. If you are unsure, you can check your vaccination status with your family doctor or GP.”
People are considered immune if they have received two doses of MMR (measles, mumps, rubella) vaccine, have had a measles illness previously or were born before 1969. MMR is available from your family practice and is free to eligible persons. (A practice nurse fee may apply.)
More information about measles is available at: https://www.health.govt.nz/your-health/conditions-and-treatments/diseases-and-illnesses/measles
PLEASE NOTE: Public Health South's advice to general practices in the Southern district is to continue with the usual vaccination schedule at this time. There is no evidence to support Southern DHB promoting early vaccination for measles, as the vaccine is not always effective when given early and will result in children requiring an extra vaccination.
Medical Officer of Health
Public Health South, Southern DHB
1. To maintain a friendly, caring, professional relationship with all our patients.
2. To provide a high standard of personalised healthcare for our patients.
Appointments can be made by calling Reception on 4554085 or in our patient portal ManageMyHealth - Prescription requests can be made via the portal.
You will be asked the below health questions by our Receptionists when making an appointment. This will determine whether we ask you to remain in your vehicle until your Doctor is ready to see you.
1. Do you have any of the following symptoms?
- Sneezing and runny nose
- Fevers
- Cough
- Shortness of breath
- Sore throat
- Loss of sense of smell
We anticipate that our Doctors will be busy, so if you deem your healthcare needs to be urgent on the day, your Doctor may phone to triage your symptoms before an appointment is made.
You are required to wear a mask.
We will continue to offer phone consultations where appropriate. There will be a charge for telephone and email contact that you have initiated. The charge will be based on time taken and will be no different to an in practice consultation, or part there of, if it requires less than 15 minutes.
Within the practice we will be adhering to physical distancing recommendations and strict hygiene guidelines.
*
“Measles is highly infectious. If you think you have symptoms of measles – it is vital that you do not visit your GP office, emergency department or after hours clinic. Instead, please phone your GP practice or Healthline for advice,” says Dr Susan Jack, Southern DHB Medical Officer of Health.
“People are infectious from five days before the onset of the rash to five days after the rash starts and should stay in isolation during this time. This means staying home from school or work and having no contact with unimmunised people.
“If your vaccinations are up-to-date, you will be protected. If you are unsure, you can check your vaccination status with your family doctor or GP.”
People are considered immune if they have received two doses of MMR (measles, mumps, rubella) vaccine, have had a measles illness previously or were born before 1969. MMR is available from your family practice and is free to eligible persons. (A practice nurse fee may apply.)
More information about measles is available at: https://www.health.govt.nz/your-health/conditions-and-treatments/diseases-and-illnesses/measles
PLEASE NOTE: Public Health South's advice to general practices in the Southern district is to continue with the usual vaccination schedule at this time. There is no evidence to support Southern DHB promoting early vaccination for measles, as the vaccine is not always effective when given early and will result in children requiring an extra vaccination.
Medical Officer of Health
Public Health South, Southern DHB
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Consulting Hours
As you may be aware, our computer system has not, until now, been good at accurately reflecting the gender preferences of gender-diverse people. There have been limited choices (male, female and unknown), and no ability to differentiate between sex assigned at birth and current gender. In addition, there was no ability to select preferred pronouns and the optional titles were very narrow.
We are delighted to let you know that this has now changed. For all patients there is both a sex assigned at birth category as well as multiple gender choices. There is also the ability to enter personalized gender descriptions, pronouns, and titles if none of the available choices are a good fit. Please let us know what your preferred gender, pronouns, and title are. |
8.30am - 5pm Monday to Friday. Please phone 03 455 4085 to make an appointment. Or through our patient portal, www. managemyhealth.co.nz Email:- [email protected] for all non clinical matters. Please DO NOT USE this email address for making or cancelling appointments. Standard appointments are 15 minutes long. Extra time is available on request, or as allocated for specific procedures. Emergencies are given priority. House calls are available if you are unable to attend the surgery. We can schedule regular visits if needed to your home or rest home. Please phone as early in the day as possible to arrange a house call, and let the receptionist know if it is urgent. In an emergency, please dial 111 for an ambulance. URGENT AFTER HOURS After hours care is available at Dunedin Urgent Doctors and Accident Centre. 18 Filleul St, Dunedin - Ph 03 479 29 00 until 10pm Emergency Psychiatric Service (EPS) The Emergency Psychiatric Service is a 24 hours a day, 7 days a week mobile service providing urgent assessment and intervention in times of mental health crisis for all people of all ages. Emergency Psychiatric Service Address: Dunedin Hospital 201 Great King Street Dunedin Freephone: 0800 46 78 46 Option 2 Web: www.southerndhb.govt.nz NEED TO TALK? Free call or text 1737 any time, 24 hours a day. You’ll get to talk to (or text with) a trained counsellor. The service is completely free. ‘1737, need to talk?’ is New Zealand’s new national mental health & addictions helpline number.
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Waiting times:
We are aware that people are busy and that no one likes to be kept waiting. We do our utmost to keep on time, but general practice is unpredictable. Urgent cases have to be given priority. Sometimes people's problems don't fit neatly into a 15 minute appointment, and this creates delays.
To minimise delays for others, we ask you to request extra time if you have complicated or time consuming problems. The fee may be adjusted accordingly.
If you feel you have been kept waiting an unreasonable time, please let one of our receptionists know.
Urgent Appointments:
We have some reserved same day appointments for urgents. When calling for an appointment please inform the reception staff if your condition needs assessment urgently or you have any of the following symptoms:
- Chest Pain
- Difficulty Breathing
- Severe Abdominal Pain
- Major Bleeding
- Any change in Consciousness
If you are caring for a child attending an appointment please let the receptionist know if they have had:
- Diarrhoea
- Vomiting
- High Fever
- Lethargy
- A New Rash
If you are Pregnant please let us know if:
- You have pain, bleeding or reduced movement of the baby
- If your membranes have ruptured (waters broken)
If we know this, we may be able to arrange a more urgent appointment or we can arrange emergency services on your behalf if it is necessary. Your call will most likely be put through to a nurse who will triage appropriately.
Results:
In general, unless discussed otherwise, we will be in contact with you if results are of concern.
If you would prefer to be informed of your results regardless of the result, please discuss this with your doctor.
Results can also be accessed through your ManageMyHealth login.
*Please ensure we have your up to date contact details at all times.
If you have any complaints about the treatment or service you have received from us we would like to know. Please ask to speak with our Complaints Officer for more information about our complaints process.
* Please see below for downloadable forms.
*Please complete both the enrolment form and consent to retain healthcare form when enrolling with our practice
* Please indicate what Doctor you wish to be enrolled with and attach a copy of photo ID i.e. Drivers License/Passport
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